Last Updated: July 29, 2026
At Lunorre, the experience matters as much as the product itself. We believe in dependable, clearly explained shipping so there are never surprises along the way. Every order within the United States ships free.
This shipping policy covers orders sent within:
United States
Below are the delivery timelines you can expect:
Please treat these as estimates. Now and then, circumstances beyond our control can affect delivery timing.
We rely on established carriers within the United States, including:
If anything goes wrong with your delivery, including an unexpected delay or a package that hasn't arrived, please contact our customer service team promptly. We'll act on your behalf to look into it and get it sorted.
If an item is missing from your delivery, contact us within 48 hours at Info@Lunorre.com with your order number and photos of what you received, and we'll resolve it promptly.
We may update this Shipping Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Visit our FAQs page or contact our customer service team for assistance.
Store Address: 258 Firehouse Rd, Washington Vermont 05675, United States
Store Email: Info@Lunorre.com
Store Phone: +18022677628
Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (EST)
We do our best to reply to your e-mail within 1-2 business days.